For sure — no cakeage fee! Just keep it PG if it’s a bucks or hens booking.

Absolutely — we’ve got a bunch of spaces for every kind of get-together. Let us know what you’re planning and we’ll sort the perfect spot.

Check-out our function spots here.

Of course – pull up a chair! If you’ve got a crew or want a sure spot for dinner or the big game, booking’s a good shout.

Not necessarily — walk-ins are always welcome. But for big groups, weekends or game days, we recommend booking to avoid the queue.

Deadset — we’ve got the big screen and sound on for all the big codes. Grab a spot, grab a pint, and settle in. Check-out what’s showing here.

Yep – we’ve got a free carpark off both Eyre and Gregory Streets. Plenty of spaces, but it’s first in, best dressed, so get in early for the prime spots!

Yep — there are bus stops right near the pub for easy access.

The Warbuton St bus stop services routes 215 (Aitkenvale, Currajong, Castletown Shopping Centre, Garbutt, Townsville City bus hub – Ogden St) and 205 (Aitkenvale, Castletown Shopping Centre, Garbutt, Townsville City bus hub – Ogden St)

The 206 route can be accessed from Eyre St (Pallarenda, North Ward, Ferry Terminal, Townsville City bus hub – Ogden St)

We do our best. Just ping us a note when you book or let the team know when you arrive, and we’ll point you to the best options.

Please note that our kitchen contains allergens and we cannot guarantee no cross-contamination – please reach out to the team for more information.

You sure can — give the gift of a cold one and a feed for mates or family. Gift vouchers available here.

Absolutely — good doggos on leads are welcome in our beer garden.

Yep, we’ve got a few highchairs ready for the littlest legends.

Yep — as long as they’re with a parent or guardian, we’re a family-friendly spot.

Standard check-out is 10am.
Need a little extra time? Late check-out is subject to availability and may incur a small fee – just have a chat with our friendly front desk.

Heading off early? Too easy. Drop your key off at reception in the key box or lock the key in your room, and you’re on your way. 

Open daily from 8:00am – 8:00pm
Check-in from 2:00pm – 12:00am 

Arriving late? No stress –  just give us a buzz before you arrive and we’ll sort your access.  

We’ve got free on-site parking available, but spots are limited — so if you snag one, make it yours.
Just let reception know your rego and you’re all set.

You’ll find the guest laundry on Level 1 near Room 234. It’s coin-operated, and if you need change, just pop by reception or any bar – our team will take care of you.

Available at reception during opening hours — sorted.

Please note, there’s no lift access to first-floor rooms — stairs only

Service animals only — no other pets permitted.

Network: Pub-Free-Wifi 

Password: Hotel101 

Easy, free and fast – no dramas. 

Order straight to your room via the in-room QR code.
Available during kitchen hours: 11am – 9pm.

Big comfort, zero effort — night in, sorted.

Easy family time at The Allen!

The kids’ playground sits right inside the beer garden, just off the bistro — keep an eye on your little adventurers.

High chairs, a dedicated kids’ menu, pram access, and change tables all make life a bit easier for grown-ups too.

Around on the weekend? Checkout our kids entertainment schedule.

Airport Shuttle:
The Airport Shuttle runs daily and connects the airport to city hotels, aligning with all major flights. Bookings are essential.
Townsville Shuttle Service +614 781 60 036 Website: shuttletsv.com.au 
Townsville Shuttle Service also services the ferry, hotel and door to door services

Coaches:
Coaches arrive/depart from Sealink Terminal, 2 Sir Leslie Thiess Dr

Local Buses: 
The Warbuton St bus stop services routes 215 (Aitkenvale, Currajong, Castletown Shopping Centre, Garbutt, Townsville City bus hub – Ogden St) and 205 (Aitkenvale, Castletown Shopping Centre, Garbutt, Townsville City bus hub – Ogden St)

The 206 route can be accessed from Eyre St (Pallarenda, North Ward, Ferry Terminal, Townsville City bus hub – Ogden St)

Taxis:
Black & White Cabs: 133 222
13 cabs: 13 2227